How can a business get new customers/clients through Marketing on Phone?
View AnswerSales Person normally use the following to get new customers
- Cold Calling
- Calling through a Reference
- Calling on Receiving an Enquiry
What is Cold Calling?
View Answer- It means calling directly to a customer without knowing any reference
- There are more chances of rejection here
- It is normally used in case of sale of mobile connection,credit cards, etc
What do you mean by Calling through a Reference?
View Answer- It is done when existing customers give contact details of their friends or relatives who are interested in product.
- There are more chances of deal getting closed/proposal getting accepted
- It is used in case of services like Insurance,CA,Advocate etc
- It may also happen that customer may them self call us instead of we calling them
Give example of Calling on Receiving an Inquiry
View Answer- Sometimes,an employee is interested in product and he leaves an email or fills a form,
- In this case customer already knows about your product and is interested
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We need to call customer to fix an appointment to close the deal
Example- Inquiry on Website,Mail received from customer